The Dark Arts

Sometime last week I answered the phone in my usual manor when the man on the other end asked simply “tech support?”

 To which I replied, “Yes, this is tech support”.

“I need someone that knows the ‘dark arts’” he said.

“I don’t know who you are.  I don’t know what you want.” I told him.  “If you are looking for ransom, I can tell you I don’t have any money.  But what I do have are a very particular set of skills, skills I have acquired over a very long career.  Skills that make me…”

OK – I didn’t really say that.  You caught me.

When the customer asked for someone that knows the “dark arts” (that part is true) I did ask him if he was talking about pneumatics, which he was.  Pneumatics, the dark arts of the control world, I wish I had thought of that.

Truth be told, there is nothing “dark” about pneumatics.  Pneumatic systems, when properly installed and maintained, have always been highly efficient and had the ability to provide excellent control.  It should also be noted that pneumatics are not dead.

Many Kele vendors, including Schneider Electric, Johnson Controls, and Honeywell still providea full line of pneumatic parts.  We even have a section of our catalog dedicated to pneumatics and, more importantly, we have people here at Kele that are here to help you with your pneumatic applications.  There is no need to fear the “dark art” known as pneumatics, just call Kele.

David Roames, Senior Tech About David Roames, Senior Tech

Senior Technical Rep

Speak Your Mind

*